Connie took on role of Director, Strategy and Planning in Singtel Group Enterprise in June 2017. Her role involves developing strategy, internally and in collaboration with external consultants, for new growth areas in the various digital and technological spaces for both Singtel Group Enterprise and NCS. She plays a key role in supporting the Lines of Business in the execution of both organic and inorganic growth strategies, and drives strategic partnerships and alliances to further business goals for the organisation. She also helms the role of Centre Director for Singtel FutureNow Innovation Centre, a state-of-art technology centre that showcases Singtel’s inflight and advanced technologies. In this role, by deriving synergies between innovation and strategy, she curates customer experiences and carries out customer engagement work at the centre, as well as develops the innovation partnership ecosystem in Singtel.
Prior to joining Singtel, Connie was Head, and Deputy Vice- President, Corporate Planning for NTUC Income. In that role, she led a team to drive strategy development, corporate planning, business results reporting and performance management, as well as carry out environment sensing and market research for the organisation.
Connie spent a large part of her career in the public sector, before moving to the private sector. Being a Public Service Commission scholar, she took on diverse leadership roles which involved strategy development, strategic planning and policy formulation in the Ministry of Education, Ministry of Communications and Information and the Ministry of National Development.
Connie graduated with a Bachelor of Arts, Social Sciences from the National University of Singapore, and also holds a post-graduate Masters of Science in Human Geography from the University College London.