
REGULATORY COMPLIANCE - FOR OUR AUSTRALIAN CUSTOMERS
Podium Asset Services delivered by Lendlease has been established as a private utility company, providing a variety of utility services to residents, tenants and building managers.
As a minimum we comply with the regulations put in place by the Australian Energy Regulator (AER) and the New South Wales (NSW) Independent Pricing and Regulatory Tribunal (IPART) for water pricing. We also comply with various obligations imposed by the Environmental Protection Authority and NSW Health.
For us, compliance is not just about prevention, it also offers an opportunity to consistently strengthen our organisation through strategic, proactive measures—such as best practices, employee training, internal controls, and benchmarking.
The AER regulates energy markets and networks under national energy market legislation and rules. You can read more on their role on their website.
Regulatory Compliance for Energy: We distribute (and in the case of our solar installations, we generate and sell) electricity throughout the Barangaroo South precinct under network and retail licence exemptions from the Australian Energy Regulator (AER).
In order to obtain these exemptions, we must comply with various guidelines and other conditions imposed by the AER.
We must also comply with the Service and Installation Rules of New South Wales and relevant aspects of other regulations and standards relating to the generation, distribution and sale of electricity.
IPART provides independent regulatory decisions and advice to protect the ongoing interests of the consumers, taxpayers and citizens. You can visit their website for more details.
Regulatory Compliance for Water: we treat wastewater and distribute recycled water throughout the Barangaroo South precinct under a Network Operator’s Licence and a Retail Supplier’s Licence granted by the NSW Minister for Lands and Water under the Water Industry Competition Act (NSW) 2006.
Our licences and our compliance with regulations are overseen by IPART.
For regulatory requirements specific to retail management, including debt recovery and customer complaint handling processes please click here.
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DOWNLOADS
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Recycled Water and Waste Charges
- PDF 534.67KB
- 01 Jul 2021
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Code of Practice: Customer Complaint Handling
- DOCX 812.27KB
- 15 Jul 2020
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Embedded Network Life Support Factsheet
- PDF 277.74KB
- 13 Jul 2021
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Lendlease Recycled Water: Infrastructure Operating Plan
- PDF 681.8KB
- 15 Jul 2020
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Podium Asset Services: Customer Complaints Process
- DOCX 1.97MB
- 15 Jul 2020
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Lendlease Recycled Water Retail Supplier's License
- PDF 4.96MB
- 13 Jul 2021
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Barangaroo South Embedded Network Use of System Agreement
- DOCX 224.65KB
- 02 Jul 2020
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Electrical Network Tariffs
- PDF 149.63KB
- 01 Jul 2021
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Lendlease Recycled Water Network Operator’s Licence
- PDF 6.07MB
- 13 Jul 2021
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Lendlease Recycled Water Operational Audit Report
- PDF 956.31KB
- 13 Jul 2021
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Water Quality Management Plan
- PDF 758.18KB
- 02 Jul 2020
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Lendlease Recycled Water (Barangaroo South) Pty Ltd - Retail Management Plan
- PDF 1.73MB
- 30 Oct 2020
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