Barangaroo South Customer Support

• EMERGENCY CONTACTS

  In the event of an emergency where there is risk to life or property, please contact 000 in the first instance.
  
  Please note the following emergency contacts for the Barangaroo South Green Utilities. These contacts are to be used in the event of a fault or outage. 

  Company	Position	Contact
  Veolia Energy Solutions	24/7 Customer Service Centre	1800 325 542

Embedded Network Tariffs

• Network Tariffs (Network Only Customers)

  Lendlease Embedded Network (Barangaroo South) provides the electrical network services (‘poles and wires’) for the Barangaroo South Precinct. In accordance with the network exemptions issued by the Australian Energy Regulator, network tariffs shadow those of the Local Distribution Network Service Provider, Ausgrid.

  Table 1 provides an extract of the 2022/2023 Ausgrid network tariffs applicable to customers connected to the Barangaroo South Embedded Network. These charges will automatically apply from July 1, 2022.

  Table 1- FY2023 Network Tariffs (prices include GST)

  	Tariff Name	Residential TOU	Small Business TOU	LV 40-160 MWh	LV 160-750 MWh	LV>750MWh
  	Tariff Code	EA025	EA225	EA302	EA305	EA310
  Peak	c/kWh	30.5753	26.8738	5.9642	5.9367	4.9652
  Shoulder	c/kWh	5.2730	6.3226	1.9309	1.1887	1.1887
  Off Peak	c/kWh	3.6405	2.9839	0.7808	0.7808	0.7808
  Capacity Charge	c/kVa/day				44.1859	47.8447
  Demand Charge	c/kW/day			36.4176
  Network Supply Charge	c/meter/day	53.8153	148.1553	506.9231	1803.0134	3632.6434

  If you have any questions, or require additional information, please do not hesitate to contact us.

  Kind regards,

  Podium Services Customer Support Team

  email: BarangarooEN@lendlease.com

  phone: 1800 318 252, Monday to Friday, 9am – 5pm (excluding holidays)

• Bundled Tariffs (Residential and Small Business)

  Lendlease Embedded Network (Barangaroo South) also provides bundled tariffs available to our residential and small business customers.

  Small business customers are defined as those customers who are non-residential and consuming less than 100MWh per annum.

  Table 2 provides the available bundled tariffs. If you are an existing customer, these rates will automatically apply from August 1, 2022.

  For residential and small business customers wishing to switch to a bundled rate, please contact our Customer Support Team.

  Table 2 - FY2023 Bundled Tariffs, Residential and Small Business Only (prices include GST)

  	Tariff Name	Residential Bundled	Small Business TOU EA225 Bundled	Small Business Demand EA302 Bundled
  Peak	c/kWh		46.8050	32.3180
  Shoulder	c/kWh		31.0640	27.4340
  Off Peak	c/kWh		16.0930	16.4120
  Flat	c/kWh	27.0930
  Retail Supply Charge	c/meter/day	97.7130	197.4940	669.6800
  Demand Charge	c/kW/day			36.4200

  If you have any questions, or require additional information, please do not hesitate to contact us.

  Kind regards,

  Podium Services Customer Support Team

  email: BarangarooEN@lendlease.com

  phone: 1800 318 252, Monday to Friday, 9am – 5pm (excluding holidays)

Recycled and Waste Water Tariffs

• Recycled and Waste Water Tariffs

  Residential Customers

  Barangaroo South recycled water service charge

  Charge for	2021-22 charge	2022-23 charge
  Your recycled water service	$3.09 a quarter	$3.53 a quarter

  Barangaroo South recycled water usage charge

  Charge for	2021-22 charge	2022-23 charge
  Your recycled water service	$2.23 a kilolitre	$2.35 a kilolitre#

  ^# if dam levels drop below 60% for Greater Sydney. the usage charge will increase to $3.23 a kilolitre until dam levels are back over 70%.

  Wastewater service charge

  Charge for	2021-22 charge	2022-23 charge
  Your wastewater (sewerage) service (per occupant Lot)	$138.64 a quarter	$146.06 a quarter

  Commercial & Retail Customers 

  Barangaroo South recycled water service charge

  Meter size

  2021-22 charge

  2022-23 charge

  20 mm	$3.09 a quarter	$3.53 a quarter
  25 mm	$4.83 a quarter	$5.52 a quarter
  32 mm	$7.91 a quarter	$9.04 a quarter
  40 mm	$12.35 a quarter	$14.12 a quarter
  50 mm	$19.30 a quarter	$22.06 a quarter
  80 mm	$49.41 a quarter	$56.48 a quarter
  100 mm	$77.21 a quarter	$88.25 a quarter
  150 mm	$173.73 a quarter	$198.56 a quarter
  200 mm	$308.86 a quarter	$352.99 a quarter
  250 mm	$482.59 a quarter	$551.55 a quarter
  300 mm	$694.93 a quarter	$794.23 a quarter
  500 mm	$1,930.37 a quarter	$2,206.20 a quarter
  600 mm	$2,779.73 a quarter	$3,176.93 a quarter

  Barangaroo South recycled water usage charge

  Charge for	2021-22 charge	2022-23 charge
  Your recycled water service	$2.23 a kilolitre	$2.35 a kilolitre#

  ^# if dam levels drop below 60% for Greater Sydney. the usage charge will increase to $3.23 a kilolitre until dam levels are back over 70%.

  Wastewater (sewerage) service charge

  You pay a fixed charge each quarter to connect to our wastewater system. How much you pay depends on:

  • The size of your meter
  • How many meters you have
  • Your discharge factor (see the percentage on your bill).

   

  Individual meter charge

  These prices assume a 100% discharge factor.

  Meter size

  2021-22 charge

  2022-23 charge

  20 mm	$123.86 a quarter	$130.22 a quarter
  25 mm	$193.52 a quarter	$203.48 a quarter
  32 mm	$317.07 a quarter	$333.37 a quarter
  40 mm	$495.42 a quarter	$520.90 a quarter
  50 mm	$774.09 a quarter	$813.90 a quarter
  80 mm	$1,981.67 a quarter	$2,083.59 a quarter
  100 mm	$3,096.35 a quarter	$3,255.61 a quarter
  150 mm	$6,966.83 a quarter	$7,325.11 a quarter
  200 mm	$12,385.47 a quarter	$13,022.41 a quarter
  250 mm	$19,352.29 a quarter	$20,347.52 a quarter
  300 mm	$27,867.30 a quarter	$29,300.42 a quarter
  500 mm	$77,409.18 a quarter	$81,390.07 a quarter

  Wastewater usage charge

  Charge for	2021-22 charge	2022-23 charge
  Your wastewater usage	$1.21 a kilolitre	$1.28 a kilolitre

  Trade Waste Customers (Commercial & Industrial)

  Commercial customers

  Fees

  2021-22 charge

  2022-23 charge

  Application fee	No fee	No fee
  Variation fee<	No fee	No fee<
  Additional inspections	$210.08	$223.32
  Liquid waste trap (grease trap) quarterly charge	$10.55 per trap (grease trap)	$11.21 per trap>
  Quarterly permit fees – first process	$27.98	$29.74>
  Quarterly permit fees – each additional process	$9.32	$9.91

  Industrial customers

  Fees

  2021-22 charge

  2022-23 charge

  Application fee (standard)	$830.76	$883.10
  Variation fee	$467.90	$497.38
  Renewal fee	No fee	No fee
  Additional inspections	$210.08	$223.32
  Liquid waste trap (grease trap) quarterly charge	$10.55 per trap (grease trap)	$11.21 per trap
  Quarterly consent fees Risk Index 1, 2 or 3	$2,796.94	$2,973.15
  Quarterly consent fees Risk Index 4	$1,290.90	$1,372.22
  Quarterly consent fees Risk Index 5	$860.60	$914.81
  Quarterly consent fees Risk Index 6	$430.30	$457.41
  Quarterly consent fees Risk Index 7	$215.15	$228.71

   

  Waste quality charges

  Commercial customers

  Commercial process

  2021-22 charge ($/kL)

  2022-23 charge ($/kL)

  High strength Biochemical Oxygen Demand (BOD) food – includes fried chicken outlets, Asian-style barbecues, ice cream parlors, craft breweries 12kL/day and some retail bakeries	2.435	2.588
  Low strength BOD food - includes restaurants, food courts, takeaway food outlets (including burger and pizza	1.757	1.868
  High strength BOD food and low strength BOD food - if pre-treatment is not maintained*	13.586	14.442
  Automotive - includes service stations. panel beaters. car detailers, mechanical workshops and some car wash activities	0.500	0.533
  Commercial laundry - includes laundromats, small commercial laundries, hospitals, nursing home and hotel laundries, and small dyers	0.411	0.438
  Equipment hire washing	2.898	3.081
  Lithographic processing	0.288	0.307

  Industrial customers

  We've calculated the additional costs of treating each substance. We charge industrial customers for the mass of each substance discharged

  Discharge to primary treatment plants

  A primary wastewater treatment plant provides simple treatment involving screening, settling and flotation to treat wastewater.

  As Barangaroo discharges to a primary treatment plant, these charges apply for Industrial waste customers.

  Substance

  2021-22 charge ($/kL)

  2022-23 charge ($/kL)

  BOD	0.334+(0.145 x [BOD mg/L]/600)	0.355+(0.154 x [BOD mg/L]/600)
  Suspended solids	0.470	0.500
  Grease	0.426	0.453
  Nitrogen	0.000	0.000
  Phosphorus	0.000	0.000

  Discharge to systems affected by odour and corrosion

  If you discharge to a wastewater system affected by accelerated odour and corrosion. these additional charges may apply.

  Substance

  2021-22 charge ($/kL)

  2022-23 charge ($/kL)

  Temperature > 25o C	$8.413 / Megalitre / each oC above 25oC	$8.943 / Megalitre / each oC above 25oC
  pH	$75.993 / Megalitre / each pH unit <pH7	$80.781 / Megalitre / each pH unit <pH7